Our Refund Policy operates within the guidelines of the NSW office of fair trading – Please choose carefully.
We do not normally give refunds if you:
Purchases may be returned (and a credit note issued) for items;
Do not return items for refund before contacting your United Campus Bookshops retail outlet for advice. Postage charges will be the responsibility of the online customer. Please ensure any returning items are carefully and securely packaged to ensure they arrive in original mint condition. Failure to do so will result in us declining the returned goods.
Unclaimed & refused items returned to us by Australia Post will be charged for return post before any consideration of credit is given.
Where a refund is requested for unwanted goods ordered, an administration charge of $10 shall also be applied.